SO Patient is formed from a new strategic partnership with established patient inclusivity expert Kathy Redmond to help healthcare companies transform the way they do business and make the most out of patient-centric opportunities.  SO Patient will draw on its exceptional patient engagement know-how, access to a network of patient opinion leaders and the synergies that exist across the SO What Global Group to create enduring value for its clients.   We offer pharma, biotech and wellness clients a range of services encompassing patient group relations, patient journey insights, patient strategy development, patient services and resources, digital solutions, patient activation campaigns and patient engagement capacity building.   Kathy Redmond will be joined by SO What Global Director Moira Gitsham in overseeing the partnership.

Our credo: Create enduring value for clients by helping them realize the potential of patient engagement to improve patient outcomes

Our values

  • Doing the right thing for patients, always
  • Seeking out synergies
  • Creative connectivity
  • Commitment to excellence and quality

Our focus

  • Patient journey – from diagnosis to disease management
  • Patient experience – harnessing real-world insights from the patients’ perspective
  • Patient storytelling – bringing the complex patient journey to life
  • Patient empowerment – helping patients take control of their health and life and creating cultures that truly involve patients
  • Patient lifestyles – helping patients make lifestyle choices for better health

SO Patient:  Video Insights